Engineering - Frequently Asked Questions
I currently have a well on my property and I am interested in connecting to a public water supply. What is my next step?
Contact the Engineering Services Representative, (415) 761-8935, to determine availability of water to your parcel. If NMWD has a water main fronting your parcel, a simple “over the counter” agreement can be executed to allow for installation of a new service after payment of necessary fees and provided all NMWD regulations are met.
How can I find out my water service size, the location of meter and/or water pressure at my residence?
E-mail your request to NMWD (email@example.com) or call the Engineering Services Representative, (415) 761-8913. Be sure to provide your street address if sending an e-mail. Once we know your property location, we will be able to provide you with answers to these specific questions.
I am in the process of remodeling my residence. Why was I instructed to call NMWD about upsizing my service for residential fire sprinkling?
Many existing residences receive water through ¾” diameter service laterals (pipes) and 5/8” water meters. While these services generally are adequate to meet domestic and irrigation demands, they may not be adequate to meet residential fire sprinkler demands. In order for residential fire sprinkling systems to work properly, an upgrade may be required. The fire department will determine if you need to upsize your meter and service lateral amd will advise you to contact us. Under most circumstances, a simple “over the counter” agreement can be executed to allow for installation of an upsized service.
I am interested in developing my parcel into five lots. How do I provide water service to the newly-developed lots?”
Once you receive land use approval from the appropriate agency (City of Novato or County of Marin), you must complete a NMWD Water Service Application and pay an engineering advance. An engineer will be assigned to your project and they will provide you with a cost estimate to supply water service to your lots. Applicants with large developments are encouraged to contact the Engineering Department early to avoid delays in processing.
I own a parcel of land and I want to connect to NMWD’s water system. How do I go about acquiring service?
Your parcel must be within NMWD’s service territory boundary. Once this is confirmed, a water main extension may be required in order to provide water service to the parcel. To obtain more specific information, please contact the Engineering Services Representative, (415) 897-4133, Ext. 8450, and be ready to provide your address and assessor’s parcel number.