Billing And Customer Service
Our Billing and Customer Service Department is here to assist you with all your water needs and questions. Please feel free to call us Monday - Friday 8-5 at 415-897-4133.
We now offer E-Billing. You can now receive your water or sewer bill via e-mail. This is a great alternative for those who utilize our Automatic Payment Service (APS) or other third party bill payment services that do not require a return envelope or hard copy of their statement. To sign up for this service please e-mail your name, phone number, account number, and e-mail address you would like your bill sent to billing@nmwd.com. We are sorry but phone requests for this service cannot be processed.
Novato Water Rates
Effective 7/1/08
| BI-MONTHLY SERVICE CHARGE: | |
| For 5/8 x 3/4-inch meter |
$11.00
|
| For 1-inch residential meter for fire service |
$12.00
|
| For 1-inch meter |
$22.00
|
| PLUS A QUANTITY CHARGE |
|
| Residential Rate for Each 1,000 Gallons Per Dwelling Unit | |
| First 37,400 gallons bimonthly |
$2.52
|
| 37,401-112,200 gallons bimonthly |
$4.01
|
| Bimonthly use in excess of 112,200 gallons |
$6.97
|
| Rate Per 1,000 Gallons for All Other Accounts | |
| Commercial, Institutional & Irrigation Accounts |
$2.90
|
| Recycled Water | $2.90 |
| PLUS AN ELEVATION ZONE CHARGE FOR EACH 1,000 GALLONS | ||
|
Zone
|
Elevation |
Rate
|
|
A
|
0 through 60 feet |
$0.00
|
|
B
|
60 feet – 200 feet |
$0.30
|
|
C
|
200 feet – 400 feet |
$0.97
|
|
D*
|
400 feet + |
$1.72
|
Note: Zone D also includes all customers on a hydro pneumatic (direct pumping) system. Water meters are read and billed once every two months.
TOPWest Marin Water Rates
Effective 8/1/08
| BI-MONTHLY SERVICE CHARGE | |
| For 5/8 x 3/4-inch meter |
$11.00
|
| For 1-inch residential meter for fire service |
$12.00
|
| For 1-inch meter |
$22.00
|
| For all meters in Paradise Ranch Estates |
$37.00
|
| PLUS A QUANTITY CHARGE |
|
| Residential Rate for Each 1,000 Gallons Per Dwelling Unit | |
| First 56,100 gallons bimonthly |
$4.76
|
| Bimonthly use in excess of 56,100 gallons |
$10.59
|
| Rate Per 1,000 Gallons for All Other Accounts | |
| Commercial, Institutional & Irrigation Accounts |
$4.76
|
| PLUS A HYDRAULIC ZONE CHARGE FOR EACH 1,000 GALLONS | ||
|
Zone
|
Hydraulic Zone |
Rate
|
|
1
|
Point Reyes Station |
$0.00
|
|
2
|
Bear Valley, Silver Hills & Inverness Park |
$0.13
|
|
3
|
Lower Paradise Ranch Estates (Elevation 0’ - 365’) |
$0.13
|
|
4
|
Olema |
$0.48
|
|
5
|
Upper Paradise Ranch Estates (Elevation 365’ +) |
$3.18
|
Water meters are read and billed once every two months.
Oceana Marin Sewer Rates
Effective 8/1/04
| Monthly Service Charge per Dwelling Unit |
$55.00
|
Novato Water Rate Comparison
Effective 2/19/08
West Marin Water Rate Comparison
West Marin Water Rate Comparison - PDF Download (350 KBytes)